This policy explains how luneflow.shop uses cookies and similar technologies, why we use them, and how you can control them. It should be read alongside our Privacy Policy.
Last updated: 31 August 2026
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve their performance and provide information to the site's owner about how visitors interact with the site.
2. Essential cookies
These cookies are strictly necessary for luneflow.shop to function. They allow core features such as the shopping basket, secure checkout, account login and load-balancing. The site cannot operate properly without these cookies, and they do not require consent.
3. Analytics cookies
With your consent, we use privacy-respecting analytics cookies to understand how visitors find and use luneflow.shop in aggregate — for example, which pages are most viewed and where visitors leave the checkout. The data is anonymised and used only to improve the website.
4. Marketing cookies
With your consent, we may use marketing cookies to measure the effectiveness of advertising campaigns on platforms such as Meta and Google, and to show relevant content on those platforms. We never share your personal data with advertisers, and we do not use these cookies to build cross-site profiles for sale to third parties.
5. Cookie consent
The first time you visit luneflow.shop, you will be asked to accept or reject non-essential cookies through a clear consent banner. You can change your preferences at any time by clearing your browser cookies for luneflow.shop.
6. Managing cookies in your browser
Most modern browsers allow you to view, manage and delete cookies through their settings. Useful guides are available from:
Google Chrome Safari Mozilla Firefox Microsoft Edge
Please note that blocking essential cookies may prevent parts of luneflow.shop, including the checkout, from working correctly.
7. Updates to this policy
We may update this Cookie Policy from time to time as our use of cookies changes. Material changes will be reflected by the "Last updated" date at the top of this page.
8. Contact
For any cookie-related question, please contact us at contact@luneflow.shop. See also our Privacy Policy.
Business hours: Monday – Friday, 9:00–17:00 (UK)
Address: LuneFlow, 22 Woodlands Road, Lancaster, England, LA1 2EN, United Kingdom
About LuneFlow
LuneFlow is an independent UK retailer specialising in garden machinery and outdoor power equipment for households across the United Kingdom, carefully selected from trusted manufacturers.
Registered business address: 22 Woodlands Road, Lancaster, England, LA1 2EN, United Kingdom (business correspondence address only — not a retail store or customer visit location).
Email: contact@luneflow.shop
Phone: +44 1767 680550
Business hours: Monday–Friday, 9:00–17:00 (UK)
Company number: 16869228